We work closely with customers to find realistic and affordable repayment plans based on their individual circumstances. Learn more

Who we are

Arrow Global is a leading debt purchaser. We purchase customer accounts from a range of finance businesses, including retail banks, credit card and telecommunications companies. Learn more

Our commitment to customers

We aim to treat customers fairly at all times.  Find out more about how we aim to work with you.

Customer toolbox

We understand that customers find themselves in debt for a variety of reasons. Our goal is to work with each customer to find a solution suited to each individual's circumstances. Click here for tools you may find useful.


Is it true that my credit rating can only be affected if I acknowledge the outstanding balance?
No. If you have an outstanding balance against your name, then it is likely that your credit rating has already been affected whether you formally acknowledge it or not. This information normally remains on the credit reference agencies' (CRAs) files for six years after the account is closed .....
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